FRIENDS FROM THE CITY, LLC

Capabilities

• ●Friends From The City transforms how government serves people.
• ●As an 8(a), Woman-Owned Small Business (WOSB), and Service-Disabled Veteran-Owned Small Business (SDVOSB), we uncover what matters to users, translate that into real system behavior, and work side-by-side with engineering teams to build software that works for the people who actually use it.
• ●We’re the people you call when the work is complex, human, and too important to rush.
• ●Our team is made up of deep, empathetic, T-shaped experts who don’t just deliver services, we build clarity, trust, and momentum inside messy systems.
• ●At Friends, we reimagine digital experiences for people navigating systems that often feel overwhelming or opaque.
• ●We’ve designed tools for Veterans in crisis, clinicians interpreting quality reporting programs, and educators uncovering stories through the Smithsonian’s Searchable Museum.
• ●In each case, we’ve made high-stakes, policy-heavy systems feel clear, useful, and human.

Provenance

Certifications

• WOSBsince Oct 2021 · through Jun 2029

  WOSB — status as published by the U.S. SBA Small Business Search. Last verified 2026-09-10.

• 8(a)since Jun 2023 · through Jun 2032

  8a — status as published by the U.S. SBA Small Business Search. Last verified 2026-09-10.

• SDVOSBsince Jan 2021 · through Jun 2029

  SDVOSB — status as published by the U.S. SBA Small Business Search. Last verified 2026-09-10.

• VOSBsince Jan 2021 · through Jun 2029

  VOSB — status as published by the U.S. SBA Small Business Search. Last verified 2026-09-10.

Specialties