CONNECT CENTRIC, LLC

Capabilities

• ●Connect Centric specializes in helping our federal agency customers deploy new or improve existing contact centers through comprehensive support services including design, deployment, operation, and maintenance.
• ●We have successfully supported both defense (DISA, Army, Navy, etc.) and civilian (FDA, IRS, GSA, etc.) agencies since 2013.
• ●We empower federal agencies to create contact centers that are human centered, delivering an efficient and intuitive customer experience; powerfully simple for anyone to use; seamlessly connected to both legacy and cloud-based platforms like Salesforce, ServiceNow, Oracle, and Microsoft; endlessly adaptable, to meet known and unknown needs; Enterprise Class, with a focus on scalability, reliability and security; and actively intelligent through the use of artificial intelligence (AI).

Certifications

• WOSBsince Nov 2022 · through Nov 2026

  WOSB — status as published by the U.S. SBA Small Business Search. Last verified 2026-06-10.

• EDWOSBsince Nov 2022 · through Nov 2026

  EDWOSB — status as published by the U.S. SBA Small Business Search. Last verified 2026-06-10.

Specialties